Authorization Specialist
US-TN-MURFREESBORO
BrightSpring Health Services
Req #: 172139
Type: Full-Time
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Overview: Adoration Health is seeking an Authorization Specialist to join our team. This position is a great opportunity to grow your skillset while providing essential one-on-one care to individuals in the home care setting. Join our team of dedicated Authorization Specialists today to begin helping people live their best life. Adoration Health's comprehensive benefits include: * Medical, dental and vision * Short- and long-term disability * PayOUT daily pay option* * Life insurance * Tuition reimbursement and discounts * Paid time off * 401(k) retirement savings plan * Flexible Spending Account (FSA) * Employee Assistance Program (EAP) * Employee discounts *Eligibility based on location Responsibilities: Responsible for obtaining and tracking authorization for all patients for whom their insurance requires pre-authorization. This position requires multi-tasking, computer skills, good oral and written communication and customer service etiquette. Function as a part of the team and keep everyone apprised of the authorization situation. Responsible for Agency's ability to bill and be paid for visits made by the field staff. * Answer telephones and provide excellent customer service to our professional staff and insurance representatives * Run and utilize computer reports regularly * Provide accurate, complete updates to Agency management on status of authorizations for all patients requiring treatment authorization * Obtain and track authorization for all patients for whom their insurance requires pre-authorization * Clearly document all authorization requests * Communicate with multiple disciplines * Notify Supervisor of problems in a timely manner and works to help provide solutions * Other duties as assigned Qualifications: * High school graduate or GED * Minimum of one (1) year of experience in health care billing and/or authorization practices * General knowledge of the framework, organization, and function of home care * Sound knowledge of health care operations and third-party reimburesment * Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Exploreer) with the ability to learn industry specific software applications * Solid organizational skills, throughness, and a keen attention to detail with the ability to multi- task while prioritizing effectively * Ability to work independently and in a team enivronment * Excellent, oral, written, and interpersonal communication skills * Professional appearance and demeanor
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