Overview:
The Associate, ROC Business Analytics is a professional with a technology bias and Epic Systems expertise that demonstrates strong quantitative skills, business acumen, and communication within limited scope. They anticipate both current and future needs in the design for various types of information and key performance indicators. This role learns the underlying data definitions, sources, and structures to effectively research, collect, and clean data. They know how different business processes populate the data fields and which reflect the original source of data. Most important, they build a foundation for Business Analytics with skills in analyzing data, interpreting results, and telling the story in simple and influential manner.
Responsibilities
* Analyzes the Revenue Operations Center (ROC) that use data to provide business insights and simple tools that support revenue operations.
* Transforms data sets into actionable insights using Excel, VBA, Power BI.
* Crafts, maintains, and validates business analytic solutions, scorecards, dashboards, and other reports or data sets within ROC operations.
* With the guidance of manager and tenured analyst, oversees the design and implementation of data-driven solutions to business needs through reporting and automation.
* Assists with implementing the analytical approaches and methodologies used to ensure accurate and consistent reporting for informed decision-making by ROC internal clients.
* Assists in validation and change management through assessment of organizational readiness and detailed analysis of impacted stakeholders.
* Partners with Analysts in work with ROC internal clients to prioritize needs and/or requests.
* Effectively utilizes resources and best practices for building reports and automated procedures by continually evaluate reporting needs and data validation with cross-functional teams within a limited scope.
* Perform other duties as assigned by management.
Qualifications
* Bachelor's Degree or equivalent work experience required in quantitative discipline (Mathematics, Statistics, Computer Science, Finance, Economics, or similar), and 1+ years in a business developer role using Epic systems. In lieu of degree, 5+ years of professional experience is required.
* Experience in SQL Server and/or Epic Systems.
Preferred
* Background in healthcare or dental business analytics.
* Skilled in Descriptive analytics (What happened?), and Diagnostic analytics (Root Cause).
* Experience with Power BI, Python
Knowledge/Skills/Abilities
* Strong understanding of data analysis and reporting best practices.
* Working knowledge of development methodologies and tools.
* General understanding of Epic work queue's and data structure.
* Experience navigating automated processes, with error-handling and approved security parameters in place.
* Ability to communicate functional vision and establish aligned direction and goals on behalf of his/her department.
* Ability to translate vision into action, leading change, and inspiring people to get results.
* Ability to obtain and effectively allocate resources, and to create systems to measure results.
* Demonstrate increasing responsibility and successful execution of mission-driven events.
* Demonstrate strong facilitation and collaboration skills.
* Ability to interpret and apply policies and procedures.
* Ability to draw valid conclusions; apply sound judgment in making decisions under pressure.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Responsibilities:
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
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