Associate PMO | German Speaker

				Overview:

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Responsibilities:

* Provides general support to the department and delivers in assigned work, contributing to overall departmental goals, policies and procedures.
* Acts as a link connecting departments, clients and employees.
* Maintains databases, creates reports and records.
* Documents meeting minutes and follows up on actions.
* Co-ordinates management diaries, organises meetings and diary management for senior colleagues.
* Resolves straight forward problems and escalates issues with suggestions for further investigation and options for consideration as required.
* Supports on boarding and off boarding of staff in relevant resource pool.
* Involved in short-term reallocation of resources between the various client requests with the project manager's agreement.
* Controls daily bookings in relevant systems (e.g. SAP) and correctness of all bookings upon each project's regulations.
* Ensures utilisation of various employees working on different projects.Maintains up to date absence information in line with defined procedures including system approvals and requests details from resources.

Qualifications:

* Fluent German (is a MUST) and English.
* Basic knowledge and experience in a client/customer service role
* Has experience in working with databases.
* Shows genuine interest in the business and clients, understands how the business can contribute to clients.
* Confident talking to stakeholders over the telephone and via email communications.
* Proficient with MS Office suite of programs, in particular Excel, PowerPoint, Word and Outlook.
* Professional attitude, experience in treating stakeholders with respect and dignity.
			

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