Associate Engineer, IT Mainframe Systems
US-VA-McLean
Careers (External)
Req #: 10743
Type: Full-Time
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Overview: Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members "do better." Joining PenFed is more than being an employee; it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) Associate Engineer, IT Mainframe Systems at our Tysons, Virginia location. The primary purpose of this job is to assist with installing and tailoring of the operating system within a mainframe environment; does other related work as required. This position will provide basic technical and functional support, maintenance, administration, and documentation under direct supervision for PenFed's various enterprise, core, member facing, and employee facing systems. Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. * Study assigned systems and technologies to learn the assigned PenFed mainframe environment, along with associated 3rd party software systems/tools. * Establish technical knowledge and capabilities through industry related technical research and study, continue to develop improved understanding of mainframe systems and technologies. * Assist in the technical support for mainframe systems to include troubleshooting, repair and recovery from basic hardware or software failures in accordance with standard operating procedures. * Assist with the review of business problems and help develop approaches to provide corrective solution options. * Assists with the modification of the operating systems relative to problem resolution within a mainframe environment. * Supports programmers with the job control language (JCL), utilities (both operating system and database) and software packages. * With guidance, perform routine operational tasks, verifying the integrity and availability of all hardware, resources, systems, and key processes. Review system and sub-system's logs, and verify completion of scheduled maintenance jobs. * Following defined processes, perform systems related maintenance such as IPL'ing, patching, backups, flash copies, health monitoring, hardware/software asset management, software cataloging and decommissioning. * Work with peers, install, configure, test and maintain systems, 3rd party software and system management tools. * Interact with senior engineers to identify areas of improvement for operational efficiency. * Research programs and processes to fully understand affected processes, determine problem cause and ultimately provide resolution options along with corrective code. * Hone technical skills to participate in 24x7 on-call rotation and provide support as needed. * Create or augment existing system documentation when necessary. * Assist with the development, documentation, and testing of new products and system enhancements of a simple nature. * Work with more senior technical staff to fully understand PenFed Change Control and operational procedures, and these are adhered to for all production changes. * Assist with maintaining Penfed's compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by PenFed compliance program and all policies, procedures, rules and regulations. * Maintain a working knowledge of changes to policies and procedures within the IT Department. Key Relationships * Manager * Escalate issues, keep informed, advise and receive direction * Team * Gain operational knowledge of the systems & applications supported * Share knowledge and experiences * Be open to direction and constructive criticism * Be excited about opportunities and challenges presented * Be inquisitive and challenge the norm * Be a team player and respectful * Business Units/3rd Parties * Understand, study and provide solutions to their technical issues Qualifications: Equivalent combination of education and experience is considered. * Bachelor's Degree and one (1) year of programming experience or Associate's Degree and three years of programming experience or (c) a satisfactory equivalent combination of the foregoing training and experience. * Working knowledge of the principles and skills unique to operating systems coding, analysis and problem solving. * Working knowledge of utility programs. * Working knowledge of communication networks. Supervisory Responsibility This position will not supervise employees. Licenses and Certifications There are no additional licenses and/or certifications required. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Ability to travel to various worksites and be on-call is required.
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