Overview:
SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications - and in parallel, to navigate and optimize the resulting software and cloud changes - SoftwareOne unlocks the value of technology. The company's 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities . Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON.
Visit us at https://www.softwareone.com/en
Responsibilities:
* Associate - Security Specialist function is to own and collaborate with the team in terms of delivering and supporting security solutions based on
customer requirements and industry knowledge.
* Perform health checks on security solution regularly and help detect incidents before there is any impact
* Monitor and measure system resources, and if needed, resolve Issues related to security incidents related to emails, changes and problem tickets;
* Provide inputs to technical documents based on repeat incidents and help assist SMEs during problem resolution;
* Fix security related service issues as they occur and follow up with after action reviews; and
* Follow Incident, Request, Problem, Change and Access Management processes based on ITIL and our IT-service management tool
Qualifications:
* Minimum 2 to 4 years demonstrated ability working in a Security Operation Centre monitoring, detecting, triaging and supporting security solutions related to M365 Intune and Defender
* Experience in monitoring, detecting, supporting and delivering security solutions such M365 Intune, MDM, Defender, O365 Security and compliance in DKIM
* Implementation experience on MS or AWS Security Stack
* Have a good understanding and awareness of 2 or more of the following:
Proof Point
Intune / Defender
Trend Micro Deep Security
Trend Micro ApexOne
Qualys Guard / Metasploit / Nessus Tenable
Microsoft M365 MDM, Security and Compliance
Splunk Enterprise and Security
CyberArk
* Exposure to ISO 27001, PCI related certification and compliance practices
Awareness and expertise of using at least 1 Enterprise Ticketing system
ITIL processes in supporting Security Solutions and Service Delivery
* Microsoft certifications of 1 or many such as MCSA, MS-100, MS-101 and MS-500 preferred
* Technical Certifications of 1 or many in TrendMicro, FireEye, Proofpoint, Qualys, Cisco, Cloud Raxak, KnowBe4, Splunk, CyberArk, Okta, Digital Guardian, McAfee CASB Security Products Preferred
Share this job:
Share this Job
