Overview:
SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and handle everything in the cloud. By helping clients to migrate and modernize their workloads and applications - and in parallel, to navigate and optimize the resulting software and cloud changes - SoftwareOne unlocks the value of technology. The company's 9,300 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 60 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en
Responsibilities:
主要负责微软Office 365平台相关的技术支持工作，如：
* 售后技术支持及排错 - 客户正常使用Office 365平台后的技术支持工作以及排错。
* 部署/迁移项目实施 - 基于部署实施/迁移方案完成客户现有应用或服务向Office 365平台的迁移工作或客户新业务在Office 365平台上的部署实施，提供现场或者远程技术支持。
* 技术培训 - 为客户提供基于某一专题的技术产品培训
* 采用统一的流程和工具
Qualifications:
任职要求
* 计算机或相关专业本科以上学历
* 2年以上IT领域工作经验
* 具备网络知识，了解主流网络协议，包括SMTP，SIP
* 具备解决问题的能力，有较强的逻辑思维能力
* 熟悉以下2种以上云服务： o Office 365服务，包括Exchange Online，SharePoint Online，Teams，Skype for Business Online o MEM/Intune o Microsoft Defender家族产品，例如，Microsoft Defender for Endpoint，Microsoft Defender for O365, Microsoft Defender for Identity o Azure AD
* 英语能力：听说读写熟练，可以进行英文面试
* 有团队合作精神
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