Overview:
Join a team that is changing millions of lives.
Transforming smiles, changing lives.
At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible.
Ready to join us?
About this opportunity
The individual in this position will be responsible for preparing the Invisalign virtual set ups from start to finish for treatments submitted to Align Technology from the customers.
カスタマー(歯科医師)からの指示に基づき、CADシステムを使用して、歯科矯正器具(クリアアライナー)を用いた治療計画を作成する。
In this role, you will
ESSENTIAL DUTIES AND RESPONSIBILITIES
コア業務について
* The employee will be trained and must work on all the steps of the process, from the preparation of the virtual impressions, the treatment set up and the gingiva adjustment.
* 当社が提供する研修を通して学んだ知識・経験を用いて、ソフトウェア上で印象データ、配列、歯肉の調整を行う。
* All of these operations will be done by using the Align proprietary SW Treat, in addition to the submitting doctor's prescription and the Align internal treatment protocols.
* 上記作業は、歯科医師の指示および当社の治療プロトコルに基づき、当社独自のTreatソフトウェアツールを用いて実施する。
* Update and complete cases, such as complaint follow ups, reassigned cases.
* 症例の修正、提出を行う。クレームのフォローアップ、割り当てられた症例を担当する。
* Propose ideas for procedures and processes to promote improved service and customer satisfaction and overall department improvements.
* サービスおよび顧客満足度向上のために、手順やプロセスに改善点が見つかれば改善案を提案する。
* The employee must show strong ability to understand orthodontic clinical concepts and have computer literacy.
* 矯正・臨床的な知識への理解、PCを使いこなす。
* It is expected that the employee works with high quality and in an efficient manner.
* 品質を担保しながら効率的に業務を進める。
* It is expected that the employee follows production requirements from their supervisors including RTT Lead in a timely manner.
* スーパーバイザーまたはグループリーダーからの指示に従って適宜対応する
Additional Responsibilities:
その他の業務について
* Performance metrics including, but not limited to, volume handled, average handle time and quality.
* 対応症例数、平均の応時間、対応した症例の質などのパフォーマンス指標を満たすように業務を進める。
* The employee may be identified to work on process improvements regarding quality, time and cost reduction.
* 品質、時間、コスト削減に関してのプロセス改善案を出す。
* Actively participation and expectation to comply with all goals and objectives set for the team.
* チームごとに設定されたゴールや目標を達成できるように積極的に業務に取り組む。
* Proactive participation to achieve the company's Goals and Objectives.
* 当社の目指す目標やゴールを理解し、達成できるように積極的に業務に取り組む。
Expertise:
専門知識・スキルについて
* Applies acquired job skills and company policies and procedures to complete assigned tasks
* 研修や実務を通じて取得したソフトウェアの技術や業務経験を用い、会社方針・手順に従って業務を遂行する。
* Meets the requirements of production standard in terms of quantity, quality & customer compliance
* 設定された基準(症例数・品質・顧客へのコンプライアンス)を満たすように業務を遂行する。
Supervision
業務指示について
* Normally follows established procedures on routine work requires instructions only on new assignments; Works under close supervision
* あらかじめ定められた手順に従って業務を行い、新しいアサインメントに対しては指示を求める。スーパーバイザーまたはグループリーダーの指示に従って業務を行う。
In this role, you'll need
EXPERIENCE/QUALIFICATION
必要な経験・資格について
* The Japan Dental Technician License
* 【必須】歯科技工士資格
WORK HOURS
就業時間について
* Follow work rules specified by the Company
* 会社の就業規則に則る勤務時間:9:00~17:45(1時間のお昼休憩または45分のお昼休憩+15分の午後休憩)※但し、現在は新型コロナへの対応のため、8:00-16:45(終了時期未定)
LANGUAGE
* Native level fluency in Japanese
* 【必須】日本語(読み書き、会話)
* 英語の読み書き・会話ができれば尚良い
Sound like a good fit?
Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don't worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.
About Align
Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world's largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.
We respect your privacy. Please review our Applicant Privacy Policies for additional information.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.
Responsibilities:
ABC Responsibilities
Qualifications:
ABC Quals
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