Assistant Team Lead
US-FL-Pensacola
External
Req #: 10219
Type: Full Time
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Overview: Come join our team! We have an immediate need for an Assistant Clinic Team Lead in our Henghold Dermatology Pensacola, FL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! The Assistant Clinic Team Leader, under the direction and supervision of the Clinic Team Leader, provides daily on-site leadership and effective management of clinic operations and promotes the values and mission of Forefront Dermatology. This position will also perform clerical and clinical assistant duties. The Assistant Clinic Team Leader will travel to satellite clinics as needed. Schedule: 40 hours/week Monday - Friday 7AM- 4:30PM Here are just a few things we offer: Access to health, dental, and vision insurance Health Savings Account $500 matching contribution Eligible for PTO and Holiday pay Company paid life insurance and long-term disability (full-time only) Access to voluntary short term disability insurance (full-time only) Access to additional life insurance Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian 401K with employer contribution Profit sharing Employee discounts And much more! Responsibilities: Essential Functions Leadership Duties Assists the Clinic Team Leader in maximizing team efficiency, productivity and teamwork of registered nurses, licensed practical nurses, medical assistants, histotechnicians, laboratory staff, and pathologist assistants by providing daily communication, supervision and direction in concordance with company philosophy, goals and objectives. Act as a resource for trouble shooting process or equipment issues as they arise. Meet weekly with Clinic Team Leader to discuss and resolve departmental issues, brainstorm process improvement and workflow efficiency initiatives, and develop action plans for implementation of approved proposals. Staff work schedules, PTO, and payroll Reviews and approves all clinical staff work schedules created by shift leaders. Ensures preliminary schedules are created a minimum of three months in advance. Ensures final work schedules are posted two full pay periods in advance. Approves PTO requests, maintaining adequate staffing levels on a daily basis. Reviews timesheets and approves hours for biweekly payroll processing. Facilitates communication and teamwork, advocating for company philosophy, goals and objectives. Leads staff meetings at appropriate intervals and ensures meeting time is productive. Assists with employee recruitment, selection, and hiring processes for all clinical and reception staff Assists with addressing medical staff performance issues and completing annual staff performance evaluations per company policies. Maintains inventory of clinic supplies. Completes or reviews PO before sending to Regional Clinic Manager for signature. Provides regular updates to Regional Clinic Manager on pertinent clinic and or central service issues. Completes all daily, weekly, monthly and quarterly assignments according to deadlines. Responsible for all phone messages, faxes, interdepartmental mail (if clinic is non remote) is addressed immediately. Responsible for attaining prior authorizations and maintaining a system to track from start to finish Provides training and supervision to all new staff and ongoing training for existing staff including but not limited to corporate compliance (i.e. OSHA, HIPAA, Laser Safety) annual completion Acts as a role model and subject matter expert for policies and procedures set in place by management, as well as working with new software or equipment. Adherence to compliance and completion of compliance training. Clinical Assistant Duties Rooms patients and documents all vital information prior to exam with provider such as: Chief complaint Medical History Family History Social history Review of systems Scribes all information for the provider regarding the patient encounter including but not limited to: Physical exam Assessment Procedures Prescriptions Consents Operative/ Pathology reports Letters sent back to PCP and / or referring provider Provides informed consents to patients prior to procedures Assist the providers with or under the supervision of the providers to perform the following procedures but not limited to: Surgical photographs Biopsies - punch, DIF, and shave Excisions Electrodessication and curettage I&D Mohs micrographic skin cancer surgery (if clinic performs MOHS) Works under the supervision of the providers to perform the following duties but limited to: Phototherapy (if clinic is equipped) Injections Koh preps Tzank preps Dermabrasion (if clinic offers this service) Patch testing Blue light (if clinic is equipped) Provides post op wound care to patients following procedures. Must continually learn and be able to explain new and existing dermatological conditions Performs recording / maintaining patient logs including but not limited to biopsy (pathology) log and laboratory test log (outside lab log and lab log). Performs other related duties as assigned. Schedules and coordinates patient appointments following company protocols, procedures, and physician schedule templates when applicable Clinical Receptionist Duties Greets and registers patients for appointments Entering or updating medical record in NextGen and demographic and insurance information in the EPM. Schedules and coordinates patient appointments following company protocols, procedures, and physician schedule templates when applicable Explains insurance and financial policies when scheduling appointments. Prepares electronic medical record and appropriate forms prior to rooming patients Ensures the patients are kept informed when there is a delay in the appointment Be able to open or close clinic according to policy. Assist in ordering and stocking of office supplies. Performs other related duties as assigned. Qualifications: Education Minimum Post High-school education in a medical support field such as Medical Assistant, Licensed Practical Nurse, or Registered Nurse, is required. Must hold current certification/licensure and must maintain certification/licensure throughout employment. Knowledge, Skills and Abilities Two years of previous work experience in dermatology/Mohs Surgery is preferred. Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change. Proficiency with Microsoft Word, Excel and PowerPoint. Must possess excellent leadership, organizational, computer, and communication skills. Ability to work effectively and cooperatively with staff, board, clients, and the public. Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team. Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness. Ability to maintain confidentiality of information. Physical Demands Ability to communicate in an active multi-office environment. Ability to efficiently operate all job-related office equipment (telephone, computer, calculator, fax, copier). Ability to communicate via telephone. Ability to sit for large portions of a workday.
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