Overview:
The Assistant Restaurant Manager is to ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures in all areas of operations related to guest service experience for Neighborhood Services.
Responsibilities:
Responsibilities for this position include, but are not limited to:
* Supervision of all outlet during operation
* Assist in overall supervision of the department as outlined in manager's job description.
* Check staff punctuality and document call off and tardiness.
* Complete environmental checklist for dining room.
* Spot check liquor pars.
* Order daily supplies, utilize birchstreet
* Ensure that pre-shift meeting conducted with service staff on a daily basis for all shifts
* Train and ensure that service personnel follow designated service scenarios
* Train, coach and counsel and effectively communicate with all Outlets staff
* Assist in Outlets as necessary
* To monitor and critique the quality and consistency of the food product.
* Bring innovation and creative ideas and be able to plan ahead
* Maintain cleanliness and health code standards
* Handle guest comments and complaints and ensure guest satisfaction.
* Completed required MOS audits
* Stay on the floor during peak hours, communicate with guests and receive feedback. Monitor associate performance and assist as needed as well as guests experience.
* Examine food preparation and beverage presentation to ensure quality standards are met.
* Mini-Bar procedures.
* Maintain condition of Neighborhood Services.
* Administrative responsibilities: such as payroll, scheduling, ordering, daily recaps, etc.
* Monitor food waste.
* Assist in completing inventory process and ordering necessary items
* Monitor labor and payroll costs.
* Check bar controls, shot glass use, red lining, bottles totally empty.
* Must be familiar with and adhere to all liquor liability laws:
Assist manager in:
* Scheduling
* Forecast weekly
* Forecast monthly
* Completing weekly payroll
* Participate in interviewing new employees.
* Prepare maintenance requests and follow-up.
* Complete other assigned duties.
* Cost control
* Monitor food and liquor requisitions
Qualifications:
* Ideal candidate must have at least 1 year of experience as an F&B Supervisor in a 4 diamond hotel, high school diploma or equivalent required,
* Bachelors degree preferred.
* Individual must be able to work in fast pace environment and multitask.
* Proven effective leader and ability to delegate.
* Able to train, develop and lead a team to success.
* Computer literate and detail orientated a must, basic mathematical skills and be able to create and understand financial reports.
* Must possess excellent written and verbal communication skills as well as organizational skills.
* Flexible schedule to include weekends and holidays.
* Must be STAR certified.
* Must be ServSafe certified.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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