Assistant Restaurant GM
US-AZ-Paradise Valley
Management
Req #: 70891
Type: Full-Time
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Overview: The Assistant Restaurant General Manager is responsible for assisting the General Manager with all aspects of the restaurant operations, while maintaining a profitable F&B outlet and high quality products and service levels. They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: * Oversee all aspects of the operation of the restaurant. * Supervise restaurant personnel. * Respond to guest complaints in a timely manner. * Work with other F&B managers and keep them informed of issues as they arise. * Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. * Coordinating and monitoring all phases of Loss Prevention in the restaurant. * Prepare and submit required reports in a timely manner. * Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. * Monitor quality of service in restaurant. * Assist in menu planning and preparation. * Ensure compliance with all local liquor laws, and health and sanitation regulations. * Ensure compliance with SOP's in all outlets. * Ensure compliance with requisition procedures. * Be visible on the floor and assist staff as needed during each meal period. * Conduct staff performance reviews in accordance with Highgate Hotel standards. * Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards. * Ensure the training of employees on SOP's and technical job tasks. * Interview candidates for front-of-house F&B positions and follow standards for hiring approvals. * Perform other duties as requested by management. Qualifications: * At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience. * Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. * Long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
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