Assistant Property Manager - Retail
US-MN-Edina
Hines
Req #: 13918
Type: Full-Time
|
Overview: When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities: As an Assistant Property Manager at Hines, you play a key role in facilitating the smooth day-to-day operations of the property, while providing the highest quality hospitality experience. The successful candidate will be organized, have an eye for detail and a passion for delivering exceptional customer service. At Hines, delivering an exceptional experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. Responsibilities include but are not limited to: Hospitality / Leadership: * In accordance with the firm's leadership principles - train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience. * Assist with leading a cross-functional team, including third-party service providers, in the delivery of Hines' Hospitality Standards. * Assist in coordinating unique event programming with a focus on creating and maintaining a community atmosphere. * Ensure property engagement and service offerings are aligned with Hines' service level standards. * Ensure all corporate objectives and policies are met. Operations: * Handle administrative tasks and maintain vendor relationships for all activities related to the physical operation of the property. * Assist in managing the property's financial activities including the development of the property's Annual Business Plan, Operating Budget, and Monthly/Quarterly reports. * Support marketing and leasing initiatives for both current and prospective tenants. * Ensure the property is well-maintained and aesthetically pleasing. * Ensure compliance with all government, industry, regional and company required programs, objectives, and policies. * Monitor all property management led and tenant construction for compliance per approved plans; ensure all required documentation is obtained in a timely manner. * Assist with the direction of emergency procedures including but not limited to: * Executing emergency plans and practice drills * Monitoring emergency equipment * Leading and/or assisting with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent * Acting as fire/life safety director while assisting emergency authorities and response teams Qualifications: Minimum Requirements include: * Bachelor's degree from an accredited institution with a focus on business administration, hospitality, real estate, or in a related field preferred; high school diploma required. * 2+ years professional work experience, with supervisory experience strongly preferred. * Financial experience including profit and loss (P&L) responsibility, budgetary oversight, cost analysis, and management of service contracts and arrears. * Proficient in Microsoft Office software. * Successful completion of the Hines Property Management Training Program or equivalent real estate knowledge. * Passion for working with people, creating amazing experiences, and leading with a hospitality mindset. * High degree of emotional intelligence with proven ability to think creatively in all job responsibilities. * Solution-oriented with strong organizational, analytical and project management skills. * Maintain composure and professionalism at all times. * Excellent interpersonal, verbal, and written communication skills utilizing proper punctuation, grammar, diction, and style. * Eager to be a part of a fast-paced and dynamic work environment. * Takes initiative and is a proactive leader always focused on continuous improvement. * Work indoors approximately 95% of the time and outdoors 5% of the time. * Use olfactory, auditory, and visual senses to inspect building(s) and detect emergency alarms. * On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings. * Ability to lift up to 25lbs. * Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters. * Transfer properties and work overtime as business needs deem appropriate. * Compensation: $75,000 - $95,000
Share this job:
