Assistant Operations Supervisor
US-SC-Richburg
Field Careers
Req #: 50452
Type: Regular Full-Time
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Overview: Check out our careers site benefits page to learn more about our benefit options. Responsibilities: IMMEDIATELY HIRING! FULL-TIME Opportunity Assistant Supervisor Operations Richburg JOB SUMMARY The Assistant Supervisor Operations performs all EMT/Paramedic duties in addition to overseeing field personnel and making supervisory-level decisions which involve staffing and allocation of resources within established policy and procedure. ESSENTIAL FUNCTIONS/DUTIES * Deliver high quality patient care and customer service within the prescribed scope of practice, established protocols, and company policies. * Serve as a leader and role-model to field personnel when responding to emergency and non-emergency calls. * Provide guidance and leadership to field crews as directed by the Operations Supervisor. * Oversee employee task performance and serve as an advisor for decisions requiring interpretation of clinical delivery and company policies while in the field. * Take corrective action when necessary with limited disciplinary authority after consultation with the Operations Supervisor. * Assist with scheduling, assigning, and reviewing the work of field personnel. * Maximize unit hours by continuously monitoring the schedule and operation via radio communication and in the field. * Ensure that ambulance calls are completed in an efficient and safe manner. * Verify that units are clean, stocked, and in working order; verify that buildings and grounds are clean and well kept. * Ensure that all necessary patient care and billing documentation is completed accurately and within specified timeframes. * Work with other members of the Management and Supervisory team to minimize problems, correct staffing and scheduling issues, and continuously improve service. * Participate in the development, formulation, modification, and implementation of department policies, standards, regulations, and general operating guidelines and procedures associated with EMS delivery. * Assist with and engage in the recruitment and training of new employees. * Develop and maintain positive relationships with patients, customers, stakeholders, peers, and members of the medical community. * Assist the Operations Supervisor with various tasks as needed. * Perform other duties as assigned. QUALIFICATIONS Experience: * Minimum 1 year of EMS field experience (3 years preferred). * Prior FTO or other leadership/supervisory experience preferred. Education: * High School Diploma or Equivalent (GED). * Some advanced education preferred. Skills: * Ability to function as an EMT/Paramedic and perform direct patient-care activities in the field with a high level of proficiency. * Thorough knowledge of equipment and supplies used in emergency care, patient care, and transport. * Strong leadership and decision-making skills. * Strong listening and comprehension skills. * Ability to adapt to quickly evolving situations. * Attention to detail and strong technical skills. * Thorough knowledge of System Status management. * Effective oral, written, and interpersonal communication skills. * Good working knowledge of Microsoft Office. * Ability to successfully pass a Physical Agility Test. Credentials/Licenses: * State EMT/Paramedic Certification. * State Driver's License with driving record in compliance with GMR's Safety & Driving policy (proof required if conditional employment is made). * Ambulance Driver's License. * BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications. Qualifications: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
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