Assistant Financial Aid Office-PRN

				Overview:

About JFK Muhlenberg and Snyder Schools

The JFK Muhlenberg Harold B. and Dorothy A. Snyder Schools, an entity of Hackensack Meridian Health in Plainfield, New Jersey, offers accredited programs in nursing and medical imaging. As part of a larger healthcare system, the schools offer a supportive learning environment with expert faculty and resources. In partnership with Union College, students in the nursing, radiography, and diagnostic medical sonography programs can earn an associate in science degree in addition to a diploma in their chosen field. The School of Nursing provides multiple tracks, including generic, accelerated, and LPN-to-RN options, while the School of Medical Imaging prepares students for their board exams through comprehensive coursework and clinical rotations.

Job Summary:

Counselors provide integrated student services to JFK SONMI students, families, and staff in the main area of Enrollment Services. The Counselor position requires an in-depth understanding of and training on institutional, federal and state policies regulating financial aid, academic records, registration, and student account billing. Additionally, Counselors are equipped with a broad knowledge of campus resources and services. As a vital resource for the JFK SONMI community, it is essential for counselors to provide outstanding customer service. Counselors must exhibit excellent problem-solving skills and independent professional judgement when resolving diverse community. Additionally, Counselors engage in sensitive conversations related to academic success and financial matters. Counselors may be asked to serve on various committees, engage in professional development and provide campus and community outreach. 

Responsibilities:

Counseling, Advising and Processing (90%)

* Counsel, advise, investigate, problem-solve, and resolve questions and issues from current and previous students, parents, staff, academic departments, other third parties, and the public.
* Provide advising to students and parents with in-depth financial aid questions concerning FAFSA applications. Explain verification, financial aid eligibility and disbursement of aid, as well as cost of attendance figures, difference and benefits of different aid types and estimated family contribution.
* Counsel students on a variety of issues to include financial aid, billing, and payments.
* Counsel students on requirements for various aid programs such as Pell, Federal work-study, Loans and NJ State TAG awards.
* Advise students and parents on the availability of student aid, types of student aid, processing procedures and other consumer information as it relates to student aid.
* Package students using federal, institutional and state guidelines and ensure that award letters are generated, reviewed and processed timely.
* Responsible for verification of federally and institutionally selected students. This includes collecting, reviewing and correcting financial information and forms submitted by parents/students.
* Resolution of federal C-flags that result from mismatches for: citizenship, alien status, Loan Default, UEH, etc.
* Resolve discrepancies in submitted financial aid information with parents and students.
* Counsel students/parents on the financial aid process, verification criteria and ways to finance their education.
* Review academic progress and monitor changes that will affect federal/state aid eligibility each semester.
* Other duties as assigned.

Community Outreach & Other Duties as Assigned (10%)

* Present orientation and other related presentations to students, parents, and other JFK SONMI staff.
* Attend as needed: Admitted Student Days, Open Houses, Admission events, New and Transfer Student Orientations, etc.
* Serve on committees as needed.
* Events can include evening and weekend hours.
* Complete other duties as assigned.

Qualifications:

Qualification Standards:

Required: 

* BA/BS degree with at least two years of Financial Aid proven experience.
* Candidates with at least Five years of proven experience in Financial Aid with a combination of some education and experience can substitute for a degree.

Preferred: 

* Excellent oral and written communication skills; ability to write clear, concise letters using effective writing skills.
* Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and identities.
* Proven ability to work effectively as a team member.
* Ability to analyze and interpret data and make independent decisions, responsible for decisions.
* Highly motivated, focused, and results oriented.
* Ability to meet expectations in a fast-paced and dynamic, customer-oriented environment.
* Must be able to effectively present information and represent the school at outreach events, both on-and off-campus which can include evening and weekend hours and possibly travel.
* Student financial aid experience preferred 
* Knowledge of and experience with PeopleSoft Campus, including institutional policies, procedures, and processes a plus.
* Demonstrated project management and public speaking skills.
* Working knowledge of Microsoft Office, Google Suite (Gmail, Drive, Docs, etc.), student records, financial aid software (PeopleSoft Campus), COD, HESAA, ELM, FPP, NSLDS, EdConnect.
			

Apply

Share this job:

Share this Job

View company profile

Hackensack Meridian Health