Assistant F&B Manager | Starbucks

				Overview:

Responsible for assigned shift, assisting in overall management of the Starbucks outlet. 

Responsibilities:

* Assist in overall management of the Food & Beverage Department as outlined by the Director of Food & Beverage, and the Food & Beverage Outlets Manager.
* Remain present during operational "golden hours," assist with monitoring product pars, assisting staff when necessary.
* Hold daily Stand-Up meetings. Monitor team members' overall performance and utilization of skills learned during the Power of Engagement Modules.
* Handle guest comments and complaints and ensure guest satisfaction.
* Communicate with guests professionally via phone or email usage.
* Ensure all prepared dishes meet Virginia Health Department standards and Omni Richmond Hotels standards for safety, presentation and quality.
* Assist the Food and Beverage Outlets Manager in scheduling, forecasting, budgeting and managerial coverage as it pertains to the Starbucks Outlet.
* Participate in interviewing new employees as needed.
* Prepare maintenance requests using Synergy and follow-up.
* Monitor food, coffee, tea and merchandise waste.
* Meet quarterly with Starbucks Corp. District Manager
* Utilize Starbucks Corp. training and coaching systems to ensure consistency of food and beverage quality and service.

Qualifications:

* This position requires a 50 hour work week.
* Associates or Bachelors degree in a hospitality field preferred, or equivalent experience.
* Starbucks supervisory experience and relevant leadership skills. 
* Must have the ability to manage and meet deadlines.
* Must be able to work a flexible schedule including weekends and holidays.
* Individual must be able to work in fast pace environment and multitask.
* Proven effective leader and ability to delegate.
* Able to train, develop and lead a team to success.
* Must possess excellent written and verbal communication skills as well as organizational skills.
* Must be able to work a flexible schedule to include weekends and holidays.
* ServSafe Food Manager Certification, required.
			

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Omni Hotels Management Corporation

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