Apprentice Baker
US-WI-Green Bay
Careers
Req #: 48464
Type: Part-Time
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Overview: Join Our Team as a Festival Foods Apprentice Baker! Job Title: Apprentice Baker Reports To: Bakery Department Manager Are you eager to learn the art of baking and pastry creation in a fast-paced grocery food service environment? Do you have a passion for bakery products and want to develop your skills under the guidance of experienced professionals? If so, the Apprentice Baker role at Festival Foods could be the perfect opportunity for you! Our bakery plays a pivotal role in crafting unforgettable experiences for guests' events and everyday moments alike, ranging from special occasions to everyday indulgences. Responsibilities: What You'll Do: As a Festival Foods Apprentice Baker, you will: * Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day. * Recipe & Production Control: Follow recipes and production lists precisely to produce high-quality pastry and bakery items. Ensure all products meet freshness and quality standards, with proper handling of outdated items and accurate shrink reporting. * Sanitation & Cleanliness: Maintain a clean and organized baker prep area, ensuring all surfaces, tools, and equipment are sanitized at all times. Adhere to Health Department guidelines and Festival Foods sanitation and safety practices, including proper glove use. * Inventory & Stock Management: Monitor the sales floor to determine what products need to be made to ensure proper coverage, especially during peak hours. Keep cooler, freezer, and dry storage areas clean and organized. * Guest Service: Provide excellent food service by assisting guests with finding items, taking and executing special orders, and addressing any concerns or issues with products. Maintain a friendly and helpful demeanor at all times. * Food Safety Compliance: Maintain food safety logs and ensure all quality standards are met, including meeting quantity expectations by designated times. * Team Collaboration: Work closely with all Bakery associates to meet department goals and support a positive team environment. * Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences * Support the Team: Other duties as assigned What We're Looking For: To succeed as a Festival Foods Apprentice Baker, you should have: * Experience and Skills: Ability to effectively deal with guests and team members in a fast-paced retail food service environment. A basic understanding of bakery operations and a strong desire to learn and grow in the baker and pastry field. * Certification: Completion of Food Safe Certification Class upon hire or within 6 months of hire * Safety Knowledge: Follow all safety requirements and company safety policies, with proper training and knowledge of bakery equipment and procedures, including ovens, mixers, and slicing machinery. * Customer Focus: Ability to deal tactfully and effectively with guests and all personnel. * Effective Problem-Solving: Ability to quickly assess and resolve issues in a dynamic and fast-paced work environment, while supporting team members. * Retail Expertise: Knowledge of the retail food business and perishable department operations, with the ability to make timely and effective decisions. Physical Demands and Work Environment: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions * Stand in one spot for a long period of time, bend stoop, and kneel regularly (70% of time) * Full range of upper body motion * Lifting up to 60 pounds on a frequent basis (50% of time) * Occasional exposure to extreme temperatures (20% of time) * Frequently near moving machinery (70% of time) * Repetitive motion of hands and wrists Work Schedule: The Apprentice Baker is a position that may be part-time or full-time. The work schedule generally includes mornings, afternoons, weekends, and holidays, with flexibility to work evenings or overnight as needed. Ready to embark on your journey as an Apprentice Baker and make a difference in our bakery? Apply now and be part of a team that brings joy through pastry and baking excellence! Qualifications: Job Title: Apprentice Baker Reports To: Bakery Department Manager Under the direction of the Bakery Department Manager, responsible for working closely with all Bakery associates in an effort to keep the bakery department stocked and full of fresh product. ESSENTIAL DUTIES AND RESPONSIBILITIES * Recipe & Production control * Recipes and production lists are explicitly followed * Attention to dates and freshness of every product * Proper shrink reporting and handling on outdated items * Ensures high quality standards are met in all items produced * Adherence to all Health Department guidelines and Festival sanitation practices * Cleanliness of Baker prep areas * All areas and surfaces must be cleaned and sanitized at all times * Proper glove use with all associates * Pans, dishes, and other tools are clean and organized * Keep cooler, freezer, and dry storage areas clean and organized * Must be food safe certified * Watches over items on the sales floor * Keep an eye on service floor, deciding what potentially needs to be made to ensure proper coverage for the evening * Provides excellent services to all guests * Assists guests with finding items they are looking for on and off the sales floor * Takes and execute special orders and requests * Answers the telephone and assists guests using proper phone etiquette * Addresses guest concerns with prep and kitchen made items, and resolves issues when a guest is not satisfied with the service or product received * Required to maintain food safety logs * Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm * Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences * Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions * Ability to deal tactfully and effectively with guests and all personnel * Have the ability to handle a diverse crew in a highly stressful environment * Complete understanding of all safety requirements and company safety policies * Proper training and knowledge of the following equipment/procedures: ovens, mixers, slicing and packaging machinery, proper lifting techniques, trash compactor and baler usage * Knowledge of the retail food business, thorough knowledge of perishable department operations, and must be able to make timely and effective decisions * Completion of Food Safe Certification Class upon hire or within 6 months of hire PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Stand in one spot for a long period of time, bend stoop, and kneel regularly (70% of time) * Full range of upper body motion * Lifting up to 60 pounds on a frequent basis (50% of time) * Occasional exposure to extreme temperatures (20% of time) * Frequently near moving machinery (70% of time) * Repetitive motion of hands and wrists WORK SCHEDULE The Apprenti
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