Overview:
CHI Health has an immediate opportunity for an Appointment Scheduler. We are currently offering additional benefits for our Appointment Schedulers.
Location:
CHI Health Creighton University - Bergan Mercy
7710 MERCY CHC BLDG
OMAHA, Nebraska 68124
United States
With you in mind, we offer the following benefits to support your work/life balance:
* Health/Dental/Vision Insurance
* Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
* Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care
* Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
* Employee Assistance Program (EAP) for you and your family
* Paid Time Off (PTO)
* Tuition Assistance for career growth and development
* Matching 401(k) and 457(b) Retirement Programs
* Adoption Assistance
* Wellness Programs
* Flexible spending accounts
From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.
Responsibilities:
In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient's experience and prep when they visit any of our clinics. We couldn't do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.
Expectations:
* Responsible for answering phone calls and scheduling patient appointments.
* Conduct patient pre-certification to ensure coverage for appointments and medical care.
* Schedule tests, procedures, and referral appointments.
* Communicate with patients regarding appointments and instructions for procedures and tests
* Collect insurance information and patient personal data.
* May collect fees such as co-pays / co-insurance.
* Perform other duties as assigned.
Qualifications:
Minimum Qualifications:
Education / Accreditation / Licensure (required & preferred):
* High school diploma or equivalent required.
Experience (required and preferred):
* 2 years related experience in a healthcare environment required.
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