Applications Analyst II - Business Applications Research Analyst
US-NJ-Camden
External Career Portal
Req #: 80492
Type: Full Time
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Responsibilities: We are excited to have an opportunity for a new team member at Cooper focused on all things Research within the Business Applications Team. We have a team of talented, collaborative and supportive team members who support the patient experience here at Cooper University Hospital. We are looking for a seasoned analyst who would be responsible for: * Research Implementation and Maintenance: Configuring and customizing systems to meet the specific needs of the organization. * Workflow Analysis: Understanding and optimizing healthcare workflows to ensure efficient use of the Epic Research and Clinical Trials Management System. * Stakeholder Facilitation and Collaboration: Working closely with clinicians, administrators, and IT teams to gather requirements, educate on best practices, and design solutions. * Patient Champion: Keeping the patient experience first and foremost in all that we do. * Analyzes, diagnoses, and implements system and process changes. * Acts as the application subject matter expert (SME) when assigned to project teams. * Ensure system changes follow change management procedures and protocols. * Works with cross functional teams and Cooper clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. * Consistently meets project deadlines and goes the extra mile to ensure dates are met. Support * Serves as a liaison between end users, subject matter experts and technical support * Provides on-call support 24/7 * Monitors queues, event logs and brokers and performs maintenance as required * Monitors interfaces with external systems * Creates ad hoc reports per user specifications * QA/triage tickets Testing * Develops, plans and executes testing for supported applications * Creates and maintains test scripts in support of new installations, projects, and/or system updates. #LI-CU1
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