Application Engineer, Adv
IN-KA-Bangalore
Global Careers (External)
Req #: 47087
Type: Regular
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Overview: Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities: * Engage with customers, sales and/or service representatives across EMEAI/APAC to deliver post-sales customer support, solving technical questions of varied scope and complexity. * Manage day to day operations and workload expectations autonomously. * Share technical expertise across the team and write deep technical articles for the customer knowledgebase * Close cooperation with the Keysight product and software and solution centres. The technical support application engineer is the technical interface between the customers and the Keysight Worldwide support team. * Take proactive actions while interacting with customers in terms of solving current questions or addressing potential future needs. * Deliver "Getting Started" and "Start Up Assistance" to customers remote and onsite. * Develop into the Automation and L2-3 Protocol experts within KeysightCare for products and solutions Qualifications: Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.*** * Bachelor and/or Master's degree in Computer Science/Information Technologies or science discipline. * A strong level of English language required. * Typically, 4-7 years relevant experience working in Automation. * Python: Proficiency in Python automation, shell scripting, and databases. * Automation: Experience with automation frameworks with the design and implementation of automated systems * Solid understanding of Layer2-3 and protocols like OSPF, BGP routing knowledge. Knowledge on IxNetwork , tool is added advantage. * Strong organisational skills, ability to multi-task, prioritise and work well under pressure.
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