Application Analyst I - Clinical

US-NJ-Camden

External Career Portal

Req #: 80630
Type: Full Time
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Cooper University Health Care

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				Responsibilities:

* Provides first tier support to application users.
* Answers questions or resolves application problems for clients in person, via telephone or electronically.
* Troubleshoots issues impacting operational workflows for providers, patients, and end users.
* Acts as liaison between the end user and application analysts.
* Participates in testing activities, executes test scripts, and documents test scripts.
* Demonstrates ability to grasp basic concepts of application-specific systems to support Go Lives, test scripts, documentation during installation and upgrade activities

Qualifications:

Excellent written and verbal communication
Ability to effectively translate IT terminology and processes with key stakeholders 
Strong customer service skills
Ability to multitask in high pace work environment
			
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