Application Administrator

US-OH-Cincinnati

US Careers

Req #: 10639
Type: Full-Time
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Medpace, Inc.

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				Overview:

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.

Responsibilities:

* Provide timely and accurate support for laboratory information management systems and other supported applications for internal and external users;
* Develop system enhancements and document processes where appropriate; 
* Attend to requested updates and tickets - resolution will include clarifying requirements, coding, testing, and deploying updates;
* Update and maintain system documentation (Technical Manual, Design Specification, etc.);
* Create workaround procedures when standard procedures have failed and ensure issues are resolved in a timely fashion;
* Investigate unexpected events and escalate urgent problems requiring more in-depth knowledge to appropriate internal resources; and
* Perform deployments of application/product releases to production environments globally.

Qualifications:

* Bachelor's Degree in Information Systems, Mathematics, or related field;
* Good organizational skills, very detail oriented;
* Strong analytical and communication skills;
* Basic programming knowledge;
* Experience working with SCC Soft Computer systems is a plus; and
* Previous experience working in a commercial LIMS such as LabVantage is a plus.
			
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