Analyst, Innovations
US-CA-Irvine
External Careers apply (Attract Portal)
Req #: 95687
Type: Full-time
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Overview: The Analyst, Innovations supports research, analysis, and process improvement initiatives across clinical, dental, and medical environments. The role offers hands-on experience with agile and IT services methodologies while contributing to strategic healthcare technology projects that support clinical transformation and patient care innovation. Responsibilities * Conduct product and market research to support the development of emerging clinical technologies in dental and medical fields. * Gather and analyze business requirements from stakeholders, translating insights into actionable recommendations and project deliverables. * Document and optimize business workflows to improve clinical and operational efficiency. * Support agile teams as a Scrum Master-in-training, with structured training in Agile/Scrum and ITIL fundamentals. * Contribute to continuous service improvement by applying ITIL concepts in daily operations. * Track progress across multiple innovation programs and pilots using portfolio management tools. * Create executive-ready reports, dashboards, and presentations to communicate findings, progress, and impact. * Collaborate cross-functionally with product, engineering, operations, compliance, and clinical teams. * Translate complex business needs to clear, actionable documentation including user stories, process flows, and business requirements. * Other duties and responsibilities as assigned. Qualifications * Bachelor's degree in Business, Healthcare Administration, Information Systems, Life Sciences, or related field of study from an accredited college or university. In lieu of degree, 5+ years of experience. * 4+ years of experience in related field. Preferred * Master's degree in Information Systems, Business Administration, Engineering, or related field of study from an accredited college or university. * Experience in healthcare, dental, medical or retail industry. * Experience working in a fast-paced and innovative environment. * Exposure to or coursework in Agile/Scrum, ITIL, or project management. * Familiarity with program or portfolio management tools (e.g., Smartsheet, Jira, Asana). * Experience with data visualization tools (e.g., Tableau, Power BI). * Ability to develop business metrics, requirements, and user acceptance test scripts. Knowledge/Skills/Abilities * Demonstrated strong analytical and problem-solving skills. * Proficiency in Microsoft Office Suite including Excel and PowerPoint. * Ability to collaborate cross-functionally across departments/teams, adapt to change, and act reliably. * Ability to think strategically with the ability to drive tactical execution. * Passion for innovation and commitment to healthcare impact. * Comfortable working in both Agile and Waterfall development environments. * Demonstrated effective time management with the ability to manage multiple priorities without compromising quality. * Demonstrated effective interpersonal, verbal, written, and presentation communication skills with the ability to engage both technical and non-technical audiences across various mediums. * Self-starter with a proactive mindset and a strong sense of ownership. * Ability to work independently and collaboratively as part of a team. * Open to constructive feedback and able to contribute constructively to team discussions. * Demonstrated organizational skills and attention to detail. Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Responsibilities: PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
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