Overview:
Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Low ego. Our leaders operate with a high level of Team but can work at Speed lead change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.
Responsibilities:
We are thrilled to announce an opportunity to join our team as:
Datacenter Analyst - Bogotá
SoftwareOne
Scope: Full-time | Office: Bogotá| On site
How a day to day would look like in this role:
* Provide Level 1 (L1) technical support in the datacenter, addressing basic incidents and escalating cases as necessary.
* Manage datacenter operations at L1, ensuring proper functioning of resources and adherence to established procedures.
* Handle datacenter asset inventory, maintaining updated records and tracking equipment movements.
* Control and manage physical access to the datacenter, ensuring infrastructure security and compliance with access policies.
Qualifications:
Profile: Technician/Technologist/Professional in Systems Engineering, Electronic Engineering, Software Engineering or related careers. With experience and knowledge performing as an on-site support analyst and Datacenter management
Required skills:
* Basic technical support in datacenter environments (L1 level)
* Incident management and case escalation
* Datacenter operations administration (L1 scope)
* Asset inventory control and equipment movement tracking
* Physical access control and enforcement of security policies
***Willingness to work rotating shift
Why should you join our team?
* Creative culture with lived what we value for an appreciative and supportive work environment.
* Employee recognition programs.
* A variety of training and development opportunities.
* Work-life balance.
* Referral bonus program.
* Multicultural interaction.
* Contribution to society through employee initiatives.
* Corporate events.
* Newest technologies for our clients and colleagues.
* And much more!
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
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