Ambulatory Patient Access Representative Westerville CTH
US-OH-Westerville
external
Req #: 53354
Type: Part Time
|
|
||||||||||||
|
|||||||||||||
Overview: The Ambulatory Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated. Partime role, benefits eligible role - 16 hours per week Work Hours: Monday 4:30pm - 9:30pm Wednesday 4:00pm - 10:00pm Saturday 3:30pm - 9:00pm Work Location: 433 N Cleveland Ave. Westerville, OH Responsibilities: * Provides excellent customer service to patients and families by applying best practices and standard operating procedures. * Interviews and registers patients in registration areas that report up through Patient Access. * Obtains accurate demographic, insurance, and physician information on registrations. * Screens customer data to ensure patient is eligible for insurance indicated. * Screens registrations to ensure insurance pre-certification and physician referral requirements are met. * Assists in identifying self-pay patients and referring them to financial assistance when applicable. * Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas. * Assists in the shadowing/precepting of new employees. Qualifications: Education: High school graduate, Associates Degree preferred. Skills: Demonstrated computer skills required with the ability to navigate most current technology systems. Strong administrative skills required. Experience: One-year previous health care experience preferred. EOE M/F/Disability/Vet
Share this job:
