Administrative Support Specialist

				Overview:
Administrative Support Specialist
Starting at $16.50 per hour 

ON-SITE 

The Administrative Support Specialist will provide support to the both the central business office and hospital staff by filling all records requests in regards to outstanding accounts receivables. 

Responsibilities:

* Inventory, review, follow-up, and respond to all medical records and itemized bill requests as required for payment.
* Send out priority mail for the department and document the tracking information for our records.
* Compile information for patient and insurance refund packets.
* Communicate with facilities and/or patients regarding additional information needed for payment of claims.
* Document in the Medhost system all verbal and written activities relative to that account. 
* Performs other duties and special projects as assigned.

Qualifications:

Required:

* High school diploma or equivalent required. 
* One year of customer service experience - Retail/Hospitality/Banking/Healthcare

Preferred:

* Knowledge of indemnity insurance practices, contracts and managed care ideal.
* Computer Skills
* Microsoft Office: Outlook, Word, and Excel.
* Ability to work with multiple programs simultaneously.
* Good interpersonal skills including: face-to-face, verbal, electronic, and telephonic.
* Professional Skills:
* Accuracy and attention to Detail
* Organized
* Good time management skills in order to meet deadlines. 
* Ability to multitask 
* Ability to work independently and as part of team to reach a mutually established goals. 
* Flexible and open to change
* This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
* Previous experience in metrics based role, where production/quality standards are upheld.
			

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