Administrative Specialist II

NC-Wilmington

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Req #: 233371
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Novant Health

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				Overview:

Wilmington NC Location

The Administrative Specialist II provides both administrative and clerical support to the department, either as part of a team or individually to ensure the administration and smooth running of departmental business. Serves as resource to staff.

* Payroll experience required

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications:

* Education: High School Diploma or GED, required. Education in basic office procedures.
* Experience: Two years of administrative support experience, required. Administrative support experience, preferred.
* Additional Skills (required):
* Ability to effectively communicate with physicians and hospital staff. Ability to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases; Ability to successfully complete generic and department-specific skills validation and competency testing. Communication: Creates an environment that supports and respects diversity to promote creative problem solving. Communicates the value of activities within the organization and community to gain cooperation and collaborative partnership.
* Customer Service: Holds staff accountable for customer service standards and ensures service recovery when needed. Ensures staff responds to customers in a timely manner.
* Inclusion & Belonging: Fosters a work environment of inclusion and belonging.
* Digital Fluency: Proficiency with Microsoft Office 365, specifically Excel, Word, Teams, and PowerPoint.

* Additional Skills (preferred):
* Entrepreneurial spirit and innovative drive for reaching the next great idea and exceeding goals
* Intellectual depth, moral integrity, personal vision, creativity, leadership skills, fortitude, sincerity, and diplomacy.
* Ability to work independently and as a team player who will productively engage with others at varying levels of seniority within and outside of Novant Health.
			
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