Administrative Security Representative
US-CA-Redwood City
Allied Universal Services
Req #: 1366853
Type: Full Time
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Overview: Allied Universal(r), North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Responsibilities: As a Administrative Security Representative in Redwood City, CA, you will serve and safeguard clients in a range of industries. Our team is seeking dedicated professionals to join us in an unarmed patrol role, where you will be responsible for monitoring and patrolling designated areas. Your presence will help to deter potential security-related incidents while providing outstanding customer service and communication. This role requires a proactive approach to maintaining a secure environment, with a focus on reliability and innovation. Our values emphasize teamwork and integrity, ensuring that we always put people first. Experience with alarm panels, access control, and badge systems is preferred, along with a valid guard card or license. Position Type: Full Time Pay Rate: $24.00 / Hour Job Schedule: DayTimeMon08:00 AM - 05:00 PMTue08:00 AM - 05:00 PMWed08:00 AM - 05:00 PMThur08:00 AM - 05:00 PMFri08:00 AM - 05:00 PM Responsibilities: * Perform accurate and timely data entry for various security and administrative processes * Process service tickets and escalate issues as needed * Support badge issuance, deactivation, and auditing * Provide exceptional customer service to employees, guests, and stakeholders * Serve as front-desk support, handling visitor check-ins and inquiries * Conduct audits of access logs, inventory, and administrative records * Assist with coordination and support of internal events and on-site activities * Monitor and manage access control systems and user permissions * Maintain and track inventory of security-related supplies and assets * Support security-related projects and administrative initiatives * Identify and suggest process improvements for administrative efficiency Soft Skills: * Strong time management and organizational skills * Consistently punctual and reliable * Excellent attention to detail and accuracy * Ability to remain composed and productive under pressure * Solid command of grammar and written communication * Friendly, professional, and customer-focused demeanor * Fast and efficient data entry capabilities Software Experience Preferred: * Jira * ServiceNow * Freshdesk * Microsoft Office Suite (Excel, Word, Outlook, etc.) * Google Workspace (Docs, Sheets, Calendar, etc.) * C-Cure * Lenel-S2 * Envoy * Slack Minimum Requirements: * Applicants must have at least 1 year of security experience. * Applicants must have clerical/administrative experience. * Applicants must have security experience at a supervisory level. * CA Security Professional Guard Card required. * Experience with alarm panels is preferred. * Possession of a guard card or license is preferred. * Experience with access control and badge systems is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent, or 5 years of verifiable experience. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Perks and Benefits: * Health insurance and 401k plans for full-time positions * Schedules that fit with your personal life goals * Ongoing paid training programs and career growth opportunities * Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more... PPO#14417 Qualifications: Allied Universal(r) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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