Admin Client Support with German(part-time)
CZ-Brno
EMEA
Req #: 110120
Type: Employee|Intern|Temp Part-time
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Overview: Can you speak German? Are you communicative and do you enjoy talking to people but you like admin work as well? Join our Customer Support team as an admin part-time intern and start your career in Zebra! We are looking for individuals who are able to work 20 hours/week split into 4 days. Responsibilities: * Provide exceptional customer support via email, phone, and chat, ensuring timely and professional communication. * Utilize foreign languages daily to effectively address customer inquiries and resolve their issues. * Handle and resolve customer requests, complaints, and questions in a prompt and efficient manner. * Coordinate and collaborate with internal departments to ensure customer satisfaction and seamless service delivery. * Learn and utilize Zebra systems to record and manage customer interactions and requests accurately. * Maintain detailed and organized records of all customer interactions in the system. * Meet established performance targets, including customer satisfaction, response times, and resolution quality. * Ensure compliance with company guidelines, processes, and audit standards. * Develop a strong understanding of the company's products, services, and systems to deliver accurate and helpful information to customers. Qualifications: * Proficient in Microsoft Office (including Excel, Word, & PowerPoint) * German language at least on B2 level * Communicative English * Intellectual curiosity with a strong desire to learn and grow * Ability to collaborate as part of a team * Effective verbal and written communication skills Benefits * Meal allowance of 90,- CZK/worked day * Fruit days * 2 Volunteer days paid off * ZEN education platform * Dress for your day - Choose attire that fits your personal style and your day
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