Accounts Review Specialist
US-NY-Buffalo
Elderwood
Req #: 32509
Type: Regular Full-Time
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Overview: The Woodmark Pharmacy Billing Department in Williamsville, NY is seeking an experienced, detail-oriented Accounts Review Specialist to join our team and make a difference in the lives of our residents and their families. This position is on-site! Benefits of working at Woodmark of NY: * Full Benefits Package - Medical, Dental, Vision, Life * 401(k) with company match * Recognition Program with points to redeem for prizes and gift cards * Competitive Pay * Weekly Paycheck * Solid Team Atmosphere Shift: Days - 8:30am - 4:30pm or 9:00pm - 5:00pm Responsibilities: Accounts Receivable Review Specialist Responsibilities: * Assisting to facilitate collections of past due accounts for 3 Woodmark Pharmacy locations. * Review outstanding private, Medicaid pending and third party balances per AR Aging. * Daily call past due balance private pay customers to collect outstanding balance utilizing customer service skills. Note & document conversations for AR Aging reviews. * Works with responsible parties, receiving in/out bound telephone calls, providing customer service and following up * Maintain the current status of accounts sent to collection agency and attorneys once escalated. * Coordinate accounts identified for write off or adjustment and obtain approvals. * Assist with daily mail as needed for AR team. Qualifications: Accounts Receivable Review Specialist Qualifications: * High School Diploma or equivalent required * 1+ years experience in private collections preferred * Highly organized * High attention to detail * Ability to meet deadlines, multi-task and prioritize * Ability to handle confidential information with professional discretion * Exceptional communication skills both verbal and written including negotiation skills * Ability to provide professional customer service by both phone and email
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