Accounts Receivable Coordinator | Full Time
US-KY-Louisville
Omni Hotels Management Corporation
Req #: 127429
Type: Louisville
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Overview: The Accounts Receivable Coordinator will support the AR function through the coordination of group billing and the maintenance of accurate group bill accounts, possess knowledge of and provide assistance with FIT billing, and actively participate in all Customer Service aspects of the department. Responsibilities: Client Billing and Collections for hotel group programs: * Review Group Contract and Resume to ensure that all billing requirements are met * Attend weekly resume meetings, and pre-conference meetings as required * Conduct daily bill reviews for all group accounts to ensure accurate billing * Monitor guest open folio ledger and review to ensure that group accounts are closed out timely * Prepare and send group invoices within SOP timeframe, ensuring that there is support for all charges, and a CS Manager has approved the bill prior to emailing to client * Conduct follow-up (10-day) to ensure that client has received invoice, and review and reconcile any disputes in a timely manner, noting all detail in Opera * Maintain neat and organized electronic billing files in the AR share drive * Log all correspondence and collection activity related to the specific account in Opera * Conduct Collection activity for group invoices until bill is paid, alert supervisor/manager of all potential late payments * Audit commission check request for paid groups in coordination with Sales department * Charge advance deposits to group guests credit cards based on cost estimates provided by CS * Respond to all client inquiries in a timely, efficient manner and record notes in Opera * Prepare weekly AR status report * Perform other tasks as directed by AR and Accounting Manager Customer Service Responsibility: * Present self in a professional manner including appearance, identification, general communication and conduct at all times * Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive teamwork approach to daily events Qualifications: * * Previous hotel experience preferred * High school diploma or equivalent * Prior receivables and/or accounting experience preferred * Exceptional organizational skills, with the ability to communicate effectively and work well under pressure to meet deadlines * Customer service, strong oral and written communication skills * Must be able to work Monday- Friday with the occasional weekend Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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