Overview:
* Provide support on collection issues, including account adjustments, dispute resolution, and short payments.
* Upload electronic invoices to customer portals and ensure acceptance.
* Apply incoming payments and issue payment complements.
* Release blocked orders due to credit limits or overdue balances.
* Generate monthly customer statements from SAP and prepare reports in line with corporate policies.
* Ensure compliance with corporate policies, procedures, and applicable best practices.
Responsibilities:
* Coordinate invoice delivery and payment scheduling based on agreed terms.
* Manage accounts receivable balances and reconcile them with customers.
* Support global projects and internal audits
* Intermediate English proficiency.
* Experience with SAP (SD module).
* Basic knowledge of VAT regulations.
* Strong customer interaction skills for collections and cash flow improvement.
Qualifications:
* At least 2 years of experience in Credit and Collections.
* Experience in issuing payment receipts.
* Experience working with internal and external auditors.
* Knowledge of SOX compliance and control matrices.
* Bachelor's degree in Finance, Accounting, or a related field.
* Strong follow-up and negotiation skills for effective collections management.
* Please submit resume in English #LI- Hybrid
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