Account Manager

HK-Kwun Tong

careers

Req #: 25700
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SoftwareOne

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				Overview:

Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is an innovator. Join us now and be part of our incredible journey.

Responsibilities:

* Be the primary point of contact and build and maintain long-term relationships with customers
* Proactively seek new opportunities to expand our customer base, acquiring new logos and bolstering our market presence.
* Play a pivotal role in team strengthening, cultivating internal relationships to ensure magnificent collaboration and effective sales strategy execution
* Develop a trusted advisor relationship with customer and executive sponsors
* Take ownership on the customer experience
* Understand customer needs and business objectives and offer the right solutions to customers
* Ensure the timely and successful delivery of our solutions
* Keep customers satisfied by delivering exceptional service on a day-to-day basis
* Develop, maintain and implement an account strategy with short-/ mid-/ and long-term goals on
* Account growth, Profitability, Customer retention, Customer satisfaction
* Lead, moderate and orchestrate all activities on accounts.
* Enhance organization's reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add new value to our customers
* Keep track of and forecast specific account metrics, significant performance indicators, and financial data.
* Shows strength in engaging customers from IT to C-level, articulating the business value of offerings, while also communicating SoftwareOne's diverse portfolio and showcasing customer outcomes achieved through advisory, delivery, and managed services

Qualifications:

* 3 to 5 years professional sales experience in high-tech or service-related industry with preferred successful software sales
* Experienced selling into mid to large enterprise customers
* Demonstrated experience in selling enterprise software products/services/solutions is a strong advantage
* Ability to establish relationships and quickly develop trust with C-level executives
* Highly motivated and results oriented
* Strong presentation, communication, organization, multitasking, time management skills
* Solid problem solving and consultative skills required
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