Account Manager
HK-Kwun Tong
careers
Req #: 25428
Type: Regular Full-Time
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Overview: Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is an innovator. Join us now and be part of our incredible journey. Responsibilities: An Account Manager provides ongoing sales support to existing customers, handles the customer relationship and customer satisfaction. This role implements and drives the account strategy. The AM develops & identifies new sales leads. * Be the primary point of contact and maintain a positive relationship with existing accounts and identify growth potential * Lead on the customer experience * Understand customer needs and offer the right solutions to them * Ensure the timely and successful delivery of our solutions * Drive proactive new Sales, Renewals, and overall Opportunity Management * Develop, maintain and implement a highly efficient Account Management by focusing on * PyraCloud and Self Services * Providing customer services remotely * Handle day-to-day customer and partner requests * Track and forecast of defined account metrics and financials Qualifications: * Skilled in Account customers, cross selling, upselling, sales platforms and lead generation. * Extensive experience in selling Software and Cloud portfolio * Practical working experience in selling Office 365 and IT Asset Management & Digital Supply Chain portfolio * General understanding of Application Services, Cloud Services, FinOps and SAP platform * Able to engage customers from IT, Finance, Procurement and C-level * Foundational skills: * Customer & Market Oriented * Good influencing Skills * Customer Excellence * Impact Driven * Adaptibility * Big Picture focused * Impactfull communication
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