Overview:
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
Responsibilities:
* Ready to take responsibility for developing and managing strategic customer portfolios while becoming a trustworthy advisor to our customers?
* Keen on closely working with experts across the Sales, Presales and Delivery teams to continuously nurture existing clients while also successfully generating new opportunities?
* Interested in joining a technology company that has a strong global presence and a meaningful impact in the market?
Practical Information:
Location: Helsinki, Finland | Work Arrangement: Hybrid | Visa Requirements: Valid working visa for Finland | Language Requirements: Professional level of Finnish and English | Learn more: softwareone.com
As our Account Manager, you will play a key role in building trusted and long-term partnerships with our customers, by taking responsibility for their portfolios and working to understand their business priorities, challenges and future needs. With your commercial mindset, you will identify opportunities to support our customers' development, while shaping solutions that deliver long lasting value and strengthen our collaboration.
Responsibilities:
* Developing new and existing customer relationships, while focusing on sustainable partnerships, high-quality consulting, and clear growth potential
* Delivering complex cloud, software, and IT service solutions directly to customers while advising decision-makers to ensure strategic alignment
* Coordinating internal experts effectively to ensure customer expectations are met throughout the entire customer journey
* Identifying new business opportunities and building a strong network within your customer portfolio
* Proactively up- and cross-sell, monitoring market and technology trends, and planning sales activities accordingly
* Collaborating closely with vendors and internal teams, such as Inside Sales, Pre-Sales, Consulting, Project Management, both regionally and globally, to generate additional opportunities and successfully implementing projects
Qualifications:
* Demonstrated experience in selling IT services
* A clear track record of managing existing customers, taking ownership of opportunities, and driving them to closure in a structured and proactive manner
* Strong customer focus, with the ability to understand business challenges and develop solutions that create real value and strengthen long-term relationships
* Robust communication and negotiation skills, combined with a collaborative team-player mindset and a confident and professional approach
* Willingness to travel to customer's sites and a valid driver's license are required
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