Account Manager
DO-Santo Domingo
careers
Req #: 25540
Type: Regular Full-Time
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Overview: Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. Responsibilities: We look forward to learning more about you and exploring how, working together, we can build an exceptional team! We are thrilled to announce an opportunity as: Account Manager Farmer Location: Domican Republic / Hybrid Our people. This is what makes SoftwareOne successful. Your functions within the role will be: * Establish Strong Relationships with Customers: Focus on building deep, lasting connections with clients by understanding their business objectives and challenges, thereby positioning yourself as a trusted advisor. * Be the Primary Point of Contact: Serve as the essential link between your clients and the company, ensuring all commitments are fulfilled and client expectations are surpassed, thus cementing trust and reliability. * Enhance the Client Portfolio: Apply market insights and thoughtful planning to attract new clients and identify growth opportunities within the current portfolio. Collaborate with other departments to build compelling offers. * Enhance the Value of Existing Accounts: Continuously assess and find opportunities for improving the value of current client relationships through upselling, cross-selling, and introducing tailored financial solutions that meet evolving client needs. * Pipeline Management: Maintain a structured approach to handling the sales pipeline, supervise the progress of leads and opportunities, and use CRM tools and sales analytics to assess pipeline health and optimize conversion rates. Qualifications: Required qualifications: * Related background of experience as Account Manager in technological solutions. * In-depth knowledge of specific technology solutions and project management offered by the company. * Planning, execution and supervision of technology implementation projects, this includes technology management software, data analysis platforms, cybersecurity, among others. * Ability to understand the client's technical and business needs and translate them into viable solutions using available technology. Soft Skills: * Excellent communication (written, presentation and interpersonal) and customer management skills. * Determined / motivated and initiative take. * Teammate, continuous learner and instigator of innovative practices. * Project Management. Desirable skills: * English level B1 in speaking, writing and listening. * English proficiency. * AWS, GCP, and/or Microsoft certifications. Are you interested? We train you to take the control of your career! Register now and we will get in touch very soon! At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
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