Account Manager Energy
CO-Bogota
careers
Req #: 25721
Type: Regular Full-Time
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Overview: Success at SoftwareOne is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. The employees at SoftwareOne are energetic, agile, and focused on delivering Customer Satisfaction and world-class results. Our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline, but are able to work with Speed and manage change in a global economy. We are a leading global provider of end-to-end cloud and software technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. Responsibilities: Join our sales team! We are eager to learn more about you and explore how, by working together, we can form an outstanding team. We are thrilled to announce an opportunity as: Account Manager Energy Full time | Bogotá - Colombia | Hybrid Model What a typical day in this role would look like: * Develop and maintain strong, lasting relationships with clients, understanding their needs, challenges, and objectives. * Serve as the primary point of contact for client inquiries, customer concerns, and feedback. * Take ownership for revenue, profit/loss, and growth targets for assigned client accounts. * Identify upselling, cross-selling, and contract renewal opportunities, improving the value of SoftwareOne's offerings for clients. * Supervise the progress of solution delivery, ensuring client expectations are met or exceeded. * Proactively identify and address any obstacles or challenges that may arise during implementation. * Efficiently leverage SoftwareOne's resources to respond to client inquiries, resolve issues, and deliver valuable services. * Engage technical guides, consultants, and other relevant teams as needed to support client requirements. * Continuously assess client accounts to identify expansion opportunities and enhance SoftwareOne's presence. * Proactively identify areas for improvement and propose innovative solutions to meet clients' evolving needs. * Supervise key performance indicators related to revenue, client satisfaction, and account growth. * Prepare regular reports and updates for internal customers, highlighting achievements, challenges, and action plans. Qualifications: Profile: * Proven experience as an Account Manager in the energy sector within IT. * Management of accounts in IT service sales for the energy sector. * Managed key accounts in the energy industry. * Skills in managing and strengthening long-term relationships with key stakeholders in the energy sector, including utilities, oil companies, and renewable energy firms. * Experience coordinating and delivering complex IT projects within agreed timelines and budgets, ensuring implemented solutions add value to the client. * Competence in communicating clearly and effectively, both orally and in writing, at technical and commercial levels, across different levels of the organization. Benefits: * Direct and indefinite-term employment. This demonstrates our curiosity about building stable and long-term relationships. * With our program Transformation Academy and other training and certification spaces, you will have the opportunity to develop your potential in a personalized way and in accordance with your objectives within the role. * Health policy. * Payment of 100% disability and sick-leave benefits. * Access to ReferOne: this is a referral program that gives you the opportunity to earn a financial incentive by referring a friend or acquaintance to our company.a * You will be part of one of the most driven Employee Funds in the industry where you will have access to savings, credits, and special agreements with allied brands. * Accompaniment for your English language learning. * Spaces for leisure, celebrations, and recreation for your physical and mental health. * Days off for wedding, and graduation days. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
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