Account Executive
US-AZ-Tempe
Allied Universal Services
Req #: 1293354
Type: Full Time
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Overview: Join Allied Universal(r) Facility Management and Janitorial Services! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a diverse and inclusive team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry! Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks. Responsibilities: Allied Universal(r) Janitorial Services, an Allied Universal(r) Company, is hiring a Account Executive. The Account Executive position provides a high level of customer service to the client. They also perform site inspections to ensure cleanliness and sell additional services as needed. RESPONSIBILITIES: * Client management; receive requests for service and coordinate with operational leadership on implementation of services; develop guidance documents to ensure quality of service and compliance with scope of work * Daily interaction with the client - answer phone calls, respond to emails, and visit customer sites; respond to customer concerns; implement resolution to deficiencies; delegate and coordinate resources; assign deadlines and follow-up to ensure compliance * Perform building inspections to ensure cleanliness, client satisfaction, and adherence to contract specifications; communicate cleaning issues and inspection results to the Operations Managers and follow up on results * Sell additional services to existing clients; negotiate pricing for services * Perform associated administrative work - creation and revision of invoices and ensure that invoices have been paid QUALIFICATIONS: * High school diploma or equivalent * Minimum of two (2) years of janitorial or related service industry experience * Minimum of two (2) years of customer service or sales experience * Effective written and oral communication skills * Proficient Microsoft Office skills PREFERRED QUALIFICATIONS: * College degree in Business, Marketing, Sales, or related field of study BENEFITS: * Medical, dental, vision, basic life, AD&D, and disability insurance * Enrollment in our company's 401(k)plan, subject to eligibility requirements * Eight paid holidays annually, five sick days, and four personal days * Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Qualifications: Allied Universal(r) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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