Overview:
Account Director - Agency
At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Account Director to function as the main client relationship manager of Agency consumer promotion and shopper marketing program deliverables within multiple categories or retail channels. The primary role of this position is to provide thought leadership and act as the face of the Agency to the senior-level sales/marketing team during conceptual development, communication design, execution and analysis of programs. A successful Account Director will focus on the financial health of the client, organic business development, effective and efficient program management of the Agency team, and results that are in concert with client and retailer initiatives. Proficiency in conceptual selling and consulting will be defined by effective written and oral communication skills with clients, customers, and agency partners.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
* Full-Time Benefits (Medical, Dental, Vision, Life)
* 401(k) with company match
* Training and Career Development
* Generous Paid Time-Off
Responsibilities:
* Demonstrate product category or retail channel ownership with Marketing and Sales client base.
* Cultivate strong relationships with client trade, sales and marketing teams, including 3rd party agencies as required, to harmonize cross-functional client communications.
* Oversee proposals and program presentations for effective and efficient resources to meet the client goals and agency revenue targets.
* Identify new business opportunities within existing clients as well as with extended client base.
* Serve as financial relationship owner for cross-agency team departments and/or clients to deliver timely client decisions and approvals.
* Activate assignments and encourage partnership with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/ shopper insights that drive behavior change.
Qualifications:
* Bachelor's Degree or equivalent experience is required; MBA Degree or equivalent job-related experience is preferred in Marketing or Public Relations field
* 6-8 years of experience in the role of supervisor/leader/manager in an agency, CPG, or brand management, including experience in shopper marketing
* Ability to make oral presentations, team building skills, and excellent customer service orientation
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Track record of building and maintaining customer/client relationships
Job Will Remain Open Until Filled
Responsibilities:
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Account Director functions as the main client relationship manager of Agency consumer promotion and shopper marketing program deliverables within multiple categories or retail channels. Primary role is to provide thought leadership as the face of the Agency to the senior-level sales/marketing team during the conceptual development, communication design, execution and analysis of programs.
A successful Account Director will focus on financial health of the client, organic business development, effective and efficient program management of the Agency team and results that are in concert with client and retailer initiatives. Proficiency in conceptual selling and consulting will be defined by effective written and oral communication skills with clients, customers, and agency partners.
Essential Job Duties and Responsibilities
Personal Accountability
* Demonstrate product category or retail channel ownership with Marketing and Sales client base to show Agency thought leadership as a consultant
* Cultivate strong relationships with client trade, sales and marketing teams, including 3rd party agencies as required, to harmonize cross-functional client communications from inception to analysis of client programs
* Oversee proposals and program presentations for effective and efficient resources to meet the client goals and agency revenue targets
* Identify new business opportunities within existing clients as well as with extended client base
* Synchronize and standardize best practices for client program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
* Effective recruiting, hiring, training, and development of direct reports
* Other related duties as assigned
Cross-Functional Accountability
* Serve as financial relationship owner for cross-agency team departments and/or clients to deliver timely client decisions and approvals
* Activate assignments and encourage partnership with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/ shopper insights that drive behavior change
* Engage, mentor and inspire Agency cross-functional team by teaching the fundamentals, empowering proactive thinking, communicating team goals and considering succession planning/hiring needs
* Identify cross-company Marketing Services revenue-driving opportunities
* Other related duties as assigned
* Safety: must have the ability to perform the job safely by demonstrating full awareness of his/her surroundings. Will utilize proper safety techniques and equipment use when necessary. Will be proactive in alerting Management of any unsafe act or condition to prevent injuries.
Supervisory Responsibilities
Direct Reports
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.
Minimum Qualifications
Education Level: (Required) Bachelor's Degree or equivalent experience
(Preferred) MBA Degree or equivalent experience
Field of Study/Area of Experience: Marketing and/or Public Relations
-3-5 years of experience in team supervisory
-6-8 years of experience in the role of leader/manager in agency or brand management, including experience in shopper marketing
Skills, Knowledge and Abilities
* Ability to make oral presentations
* Team building Skills
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Excellent customer service orientation
* Track record of building and maintaining customer/client relationships
* Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
* Strong prioritization skills
* Ability to exercise sound
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