Account Administrator
UK-Cirencester
Careers (External)
Req #: 7057
Type: full-time
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Overview: We are recruiting for an Account Administrator to join us in Cirencester. Responsibilities: * Research, prepare and supply information as requested. * Operate a CAFM (Computer Aided Facilities Management) system e.g. Verisae * Draft, prepare and upload documents to both external and internal CAFM systems, ensuring all documents are audited in line with our customer requirements. * Chasing our Subcontractors and self-delivery teams for any missing documents. * Data inputting * Monitoring and managing a shared inbox, ensuring all items are actioned with a high level of professional correspondence and filed in an organized manner * Undertake day to day administration in association with the Service Delivery Team. * Act as a central source of information dealing directly with customer queries in a professional and courteous manner. * Working to pre-determined daily, weekly and monthly KPI's. * Provide telephone support and answer calls in a professional manner, logging work orders on the CAFM system and providing updates where required. * Accurate & full recording of updates & notes on in-house and external software and portals. * General Administrative duties Qualifications: Specific Qualifications: * Strong MS Office skills together with knowledge of Excel (VLOOKUP's) Knowledge & Experience * Understanding of soft facilities management. * Experience of business systems preferably Verisae. * Technical knowledge of property assets and their maintenance requirements * Frequency of assets * Understanding of certification/reports, to interpret supply chains dockets * Understanding the importance for managing costs and expense, applying the necessary controls. * Excellent communication skills and professional telephone manner * Able to work as an individual and use own initiative and as part of a team When you join us, you will receive: * Salary: up to 25,397 per annum * 4% bonus, subject to achievement of targets * 25 days annual leave + Bank Holidays. * Group personal pension scheme of matched contributions between 5% and 6% * Life Assurance * Funded Training Sponsorship Scheme * Cycle to Work Scheme * Health Cash Plan * Up to 10% off B&Q/ Trade Point * 20% off Nuffield Fitness and Wellbeing Centres At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. Don't miss out on this great opportunity, apply today by clicking on the 'apply' button
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