AbbeHealth Community Resource Specialist

				Overview:

AbbeHealth Services -is a regional nonprofit organization dedicated to providing mental health and aging services that help individuals achieve their optimum levels of independence and success. Aging Services is currently seeking a full-time Community Resource Specialist to assist older adults in navigating the supports available to them.

Responsibilities:

*  Serves as initial contact for Home Accessibility and Repair clients, screening for project eligibility, initiating intake and assisting clients with additional resources and assistance. 

*  Creates clients files and maintains accurate, complete, and confidential client records for various Aging Services programs

*  Schedules and completes home visits as appropriate

*  Assists with check requests and billing for services as applicable. 

*  Participates in agency outreach and community collaboration 

*  Flexibility to respond to constantly changing situations in a courteous manner. 

*  Serves as back up to other Aging Services Community programs as needed

*  Contributes to the recruitment, screening and training of volunteers

*  Performs additional duties as may be assigned to ensure complete service to all customers.

*  Provides information and referral services to older adults throughout the greater Cedar Rapids area

Qualifications:

Education

High School Diploma 

Qualifications/Experience

Strong customer service and organizational skills with a desire to work with older adults preferred. Iowa Driver's License required.
			

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UnityPoint Health