ATE Support Services Coordinator
TX-Farmers Branch
ATE (External)
Req #: 13439
Type: Regular Full-Time
Overview: The Support Services Coordinator supports the day-to-day operations of the training center by managing equipment shipments, coordinating travel and facility needs, and assisting with new hire logistics. This role plays a key part in ensuring a smooth, organized experience for employees and visitors by handling operational tasks with consistency and attention to detail. This is a onsite position. Responsibilities: * Coordinate the shipment of technology, equipment, and materials to new hires prior to their start date * Track onboarding logistics using a master checklist to ensure all required items are completed before new hire start date. * Book and manage travel arrangements for new hires attending in-person training, including flights, hotel accommodations, and ground transportation * Monitor travel schedules and handle last-minute changes or cancellations, ensuring a smooth experience * Serve as the primary point of contact for new hires regarding travel and logistics * Submit tickets for technology setup, system access, and workspace or facility needs * Confirm new hire start dates, shipping addresses, and travel preferences * Maintain inventory of supplies and reorder items as needed * Partner with internal teams to ensure all equipment is prepared and shipped on time * Schedule and track shipments, resolve delivery issues, and confirm receipt with recipients * Order and coordinate catering for in-person training sessions, accounting for dietary restrictions * Support on-site training events by preparing materials, setting up rooms, and welcoming new hires * * Assist with vendor meetings, internal tours, and events held at the training center * Send pre-arrival communications with onboarding, travel, and logistics details * Identify recurring issues or inefficiencies in the process and recommend solutions * Maintain documentation and trackers related to onboarding logistics and travel coordination Qualifications: * High school diploma or equivalent required; associate's or bachelor's degree preferred * 2+ years of experience in logistics, operations coordination, administrative support, or a similar role * Strong organizational and time management skills with the ability to manage multiple priorities simultaneously * Experience coordinating travel, shipments, or event logistics preferred * Proficient in Microsoft Office Suite (especially Excel, Outlook) and comfortable learning internal systems or tools * Excellent written and verbal communication skills * High attention to detail and ability to follow through on tasks with minimal supervision * Ability to troubleshoot and adapt quickly to last-minute changes or issues * Professional, service-oriented attitude with a focus on delivering a smooth experience for others * Comfortable working both independently and in collaboration with internal departments (e.g., IT, Facilities, Training) * Ability to lift and carry up to 35 lbs. and must be able to stand for long periods of time in automotive shop environments
Share this job:
